Contact

Imprint

Responsible for the content:

Samuel Ulmer

SIMA Solutions GmbH

Stadtweg 20 - 78658 Zimmern o.R.

Fon +49 (0)741 348501-0

Fax +49 (0)741 348501-19

Email: sima@sima-solutions.de

The limited liability company is registered at the Amtsgericht Stuttgart HRB 744368 VAT registration number: DE 815414605

Managing director: Samuel Ulmer

We do not accept the guarantee for the up-to-dateness, correctness, completeness or quality of the stated information. Beside careful examinations we are not responsible for the content to the linked pages.

General business conditions: Download PDF.

Privacy Policy

The use of our website is possible without providing personal data.
If you provide us with personal data (for example name, address or e-mail addresses), this is always done on a voluntary basis. This data will not be passed on to third parties without your explicit consent, unless this is necessary for the performance of a contract or there is a legal obligation to do so.

We process your personal data exclusively on the basis of the statutory provisions of the General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).

Controller pursuant to Art. 13 para. 1 GDPR

SIMA Solutions GmbH
Stadtweg 20 - 78658 Zimmern ob Rottweil
Phone +49 (0)741 348501-0
Fax +49 (0)741 348501-19
E-Mail: sima@sima-solutions.de

Data Protection Officer

A data protection officer has not been appointed, as the legal requirements for this are not met.

Security and Encryption

We use appropriate technical and organizational security measures to protect your data against manipulation, loss, destruction or unauthorized access.
Data that you transmit to us via this website is encrypted using SSL (Secure Socket Layer).

Data Collection (Server Log Files)

When you visit our website, our hosting provider automatically collects and stores information in so-called server log files, which your browser transmits to us. These include in particular:

• accessed URL
• referrer URL
• browser type and version
• browser language
• operating system used
• screen resolution
• IP address (hostname of the accessing computer)
• time of the server request

This data is generally stored in anonymized or pseudonymized form and is usually not attributable to a specific person for us.
The log files are automatically deleted after 14 days, unless statutory retention obligations exist or a legitimate interest in longer storage applies (e.g. to investigate misuse).
This data is not merged with other data sources.
Legal basis: Art. 6 para. 1 lit. f GDPR (legitimate interest in the secure and stable provision of the website)

Data storage is carried out by our hosting provider United Domains. A data processing agreement pursuant to Art. 28 GDPR has been concluded with this provider.

Cookies

Our website uses only functional cookies that are necessary for the operation and user-friendliness of the website.

The following information may be stored:

• session ID (duration: until you leave the website)
• language settings (duration: until you leave the website)
• website settings (duration: 5 days)
• login session token (duration: 1 day)

These cookies serve the technical functionality and user-friendly design of our website.
Legal basis: Art. 6 para. 1 lit. f GDPR

Third-party cookies or cookies for analysis or advertising purposes are only set after prior explicit consent.
Legal basis in the case of consent: Art. 6 para. 1 lit. a GDPR

You may revoke your consent at any time with effect for the future.
The revocation does not affect the lawfulness of processing carried out up to the time of revocation.

You can disable or delete cookies at any time via your browser settings. Disabling cookies may limit the functionality of the website.

Data Provided by You (Contact Requests)

Personal data that you provide to us by e-mail or via the contact form is processed and stored exclusively for the purpose of handling your request.
After completion of the processing, this data will be deleted, provided that no statutory retention obligations apply.
Legal basis: Art. 6 para. 1 lit. b GDPR

YouTube

Our website uses YouTube, a video service operated by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

YouTube videos are only embedded after you have given your active consent. When a video is loaded, personal data (in particular your IP address and possibly usage data) may be transmitted to YouTube. It cannot be ruled out that data may also be transferred to servers of Google LLC in the USA.

Google uses standard contractual clauses approved by the EU Commission to ensure an adequate level of data protection.

Further information can be found in Google’s privacy policy:
https://policies.google.com/privacy
Legal basis: Art. 6 para. 1 lit. a GDPR

You may revoke your consent at any time.

Google Maps

Our website uses Google Maps, a map service operated by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

The maps are only loaded after you have actively given your consent. In doing so, personal data (in particular your IP address) may be transmitted to Google. It cannot be ruled out that data may also be transferred to servers of Google LLC in the USA.

Google uses standard contractual clauses approved by the EU Commission to ensure an adequate level of data protection.

Further information can be found in Google’s privacy policy:
https://policies.google.com/privacy
Legal basis: Art. 6 para. 1 lit. a GDPR

You may revoke your consent at any time.

Customer Access / User Account

On our website we provide registered customers with password-protected access.

In particular, we process the following personal data:

• name or company name
• e-mail address
• login data
• order and service information

Processing is carried out for the purpose of:

• managing customer accounts
• processing repair and service orders
• providing order-related information

The personal data is stored for the duration of the existing customer account and deleted after its deletion, provided that no statutory retention obligations apply.
Legal basis: Art. 6 para. 1 lit. b GDPR

Rights of Data Subjects

You have the right at any time to:

• access (Art. 15 GDPR)
• rectification (Art. 16 GDPR)
• erasure (Art. 17 GDPR)
• restriction of processing (Art. 18 GDPR)
• data portability (Art. 20 GDPR)

Right to Object to Processing (Art. 21 GDPR)

Please address any requests to the contact details stated above.

Right to Lodge a Complaint

You have the right to lodge a complaint with a data protection supervisory authority.
The competent authority is the data protection supervisory authority of your federal state.

Currency

This privacy policy is valid as of 22 January 2026.
We reserve the right to amend this privacy policy in the event of legal or technical changes.