Contact

Imprint

Responsible for the content:

Samuel Ulmer

SIMA Solutions GmbH

Stadtweg 20 - 78658 Zimmern o.R.

Fon +49 (0)741 348501-0

Fax +49 (0)741 348501-19

Email: sima@sima-solutions.de

The limited liability company is registered at the Amtsgericht Stuttgart HRB 744368 VAT registration number: DE 815414605

Managing director: Samuel Ulmer

We do not accept the guarantee for the up-to-dateness, correctness, completeness or quality of the stated information. Beside careful examinations we are not responsible for the content to the linked pages.

General business conditions: Download PDF.

Privacy Policy

The use of our website is possible without providing personal data.
If you provide us with personal data (for example name, address or email addresses), this is always done on a voluntary basis. This data will not be passed on to third parties without your explicit consent, unless this is necessary for the fulfillment of a contract or there is a legal obligation to do so.

We process your personal data exclusively on the basis of the legal provisions of the General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).

Controller pursuant to Art. 13 para. 1 GDPR

SIMA Solutions GmbH
Stadtweg 20 - 78658 Zimmern o. R.
Phone +49 (0)741 348501-0
Fax +49 (0)741 348501-19
E-Mail: sima@sima-solutions.de

Data Protection Officer

A data protection officer has not been appointed, as the legal requirements for this are not met.

Security and Encryption

We use appropriate technical and organizational security measures to protect your data against manipulation, loss, destruction or unauthorized access.
Data transmitted to us via this website is encrypted using SSL (Secure Socket Layer).

Data Collection (Server Log Files)

When you visit our website, our hosting provider automatically collects and stores information in so-called server log files, which your browser transmits to us. These include in particular:

• accessed URL
• referrer URL
• browser type and version
• browser language
• operating system used
• screen resolution
• IP address (hostname of the accessing computer)
• time of the server request

This data is not evaluated by us.
The log files are automatically deleted after 14 days, unless there are statutory retention obligations or a legitimate interest in longer storage (e.g. to investigate misuse).
This data is not merged with other data sources.
Legal basis: Art. 6 para. 1 lit. f GDPR (legitimate interest in the secure and stable provision of the website)

The storage is carried out by our hosting provider United Domains. A data processing agreement pursuant to Art. 28 GDPR has been concluded with this provider.

Cookies

We only use technically necessary cookies on our website that are required for the operation and user-friendliness of the website.

The following information may be stored:

• session ID (duration: until leaving the website)
• language settings (duration: until leaving the website)
• website settings (duration: 5 days)
• login session token (duration: 30 days)

These cookies serve the technical functionality and user-friendly design of our website.
Legal basis: Art. 6 para. 1 lit. f GDPR

Cookies from third parties or cookies for analysis or advertising purposes are only set after prior explicit consent.
Legal basis in case of consent: Art. 6 para. 1 lit. a GDPR

You can withdraw your consent at any time with effect for the future.
The withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

You can disable or delete cookies at any time via your browser settings. If cookies are disabled, the functionality of the website may be limited.

Data Provided by You (Contact)

Personal data that you send to us via email or contact form will only be processed and stored for the purpose of handling your request.
After completion of processing, this data will be deleted unless there are statutory retention obligations.
Legal basis: Art. 6 para. 1 lit. b GDPR

YouTube

Our website uses YouTube, a video service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

YouTube videos are only embedded after your active consent. When loading a video, personal data (in particular your IP address and possibly usage data) may be transmitted to YouTube. It cannot be ruled out that data may also be transferred to servers of Google LLC in the USA.

Google uses standard contractual clauses of the EU Commission to ensure an adequate level of data protection.

Further information can be found in Google's privacy policy:
https://policies.google.com/privacy
Legal basis: Art. 6 para. 1 lit. a GDPR

You can withdraw your consent at any time.

Google Maps

Our website uses Google Maps, a map service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

The maps are only loaded after you have given your active consent. Personal data (in particular your IP address) may be transmitted to Google. It cannot be ruled out that data may also be transferred to servers of Google LLC in the USA.

Google uses standard contractual clauses of the EU Commission to ensure an adequate level of data protection.

Further information can be found in Google's privacy policy:
https://policies.google.com/privacy
Legal basis: Art. 6 para. 1 lit. a GDPR

You can withdraw your consent at any time.

Customer Access / User Account

On our website we offer registered customers a password-protected access.

We process in particular the following personal data:

• name or company name
• email address
• login data
• order and service information

The processing is carried out for:

• management of customer accounts
• processing of repair and service orders
• provision of order-related information

The personal data is stored for the duration of the existing customer account and deleted after its deletion, unless statutory retention obligations apply.
Legal basis: Art. 6 para. 1 lit. b GDPR

Rights of Data Subjects

You have the right at any time to:

• access (Art. 15 GDPR)
• rectification (Art. 16 GDPR)
• erasure (Art. 17 GDPR)
• restriction of processing (Art. 18 GDPR)
• data portability (Art. 20 GDPR)

Objection to Processing (Art. 21 GDPR)

Please address requests to the contact details provided above.

Right to Lodge a Complaint

You have the right to lodge a complaint with a data protection supervisory authority.
The competent authority is the supervisory authority of your federal state.

Current Status

This privacy policy is dated 19/03/2026.
We reserve the right to adapt this privacy policy in case of legal or technical changes.